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From these mechanistic malfunctions within the product, the Apple Company has undertaken varied approaches to respond to every challenge facing its products. Some the corrective measures including the handling of mistakes and recurring problems in products that have not been manufactured or which the company manufactures (Pogue, 2012)

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Whereas, in the context of second-generation technology is a fairly standard among different political parties pants. Somehow, one could say that the joint product which offers (telephony-terminal service) could be considered as a commodity (Armstrong & Jayaratna, 2002)

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The supplier's res do not make phone service terminals (except in rare exceptions) and handset manufacturers need a network which its customers can connect their products. We can say that the services offered by phone companies and pro- manufacturers' products are complementary in the terminal strictest sense of the word, that is, consumers OBTI positive utility only when the consumption of products occurs simultaneously (Barnett, 1996)

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The above analysis seems to emphasize the relevance of the recourses used by the company in the process of obtaining sales competitive advantages. Tangible resources, intangible or human can lead to the achievement of extraordinary results (Ezingeard, 2005, p1-16) if they produce higher returns than equivalent resources using two competitors (Hsu & Backhouse, 2002, p211-18)

Apple Inc: iPhone Apple Inc.: I Phone


The above analysis seems to emphasize the relevance of the recourses used by the company in the process of obtaining sales competitive advantages. Tangible resources, intangible or human can lead to the achievement of extraordinary results (Ezingeard, 2005, p1-16) if they produce higher returns than equivalent resources using two competitors (Hsu & Backhouse, 2002, p211-18)

Apple Inc: iPhone Apple Inc.: I Phone


The above analysis seems to emphasize the relevance of the recourses used by the company in the process of obtaining sales competitive advantages. Tangible resources, intangible or human can lead to the achievement of extraordinary results (Ezingeard, 2005, p1-16) if they produce higher returns than equivalent resources using two competitors (Hsu & Backhouse, 2002, p211-18)

Apple Inc: iPhone Apple Inc.: I Phone


In addition, we highlight the characteristics that are associated with mobility imperfect: the more imperfect is the mobility of a resource, that is, the harder it is to deal or negotiate with him, the greater the competitive advantage that is generated. (Plice & Relinig, 2007, p22-30) Some of the sources of mobility imperfect resources come from things like patents or legal or contractual barriers (Kalbaugh, 2001, p118-19)

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Thus, Logan (2002, p177-82) defines company's resources as "tangible or intangible are semi-permanently linked to the company. Although the theory of resources initially responded to the Penrose-ration later enlarged and corrected by authors such as Kim and Choi (1984), Kim and Leem (1991) and Peteraf (1993) in recent years have also been incorporated as elements of functions of this, the dynamic capabilities of the firm (Kim and Leem, 2005, p919-36)

Apple Inc: iPhone Apple Inc.: I Phone


Thus, Logan (2002, p177-82) defines company's resources as "tangible or intangible are semi-permanently linked to the company. Although the theory of resources initially responded to the Penrose-ration later enlarged and corrected by authors such as Kim and Choi (1984), Kim and Leem (1991) and Peteraf (1993) in recent years have also been incorporated as elements of functions of this, the dynamic capabilities of the firm (Kim and Leem, 2005, p919-36)

Apple Inc: iPhone Apple Inc.: I Phone


Thus, Logan (2002, p177-82) defines company's resources as "tangible or intangible are semi-permanently linked to the company. Although the theory of resources initially responded to the Penrose-ration later enlarged and corrected by authors such as Kim and Choi (1984), Kim and Leem (1991) and Peteraf (1993) in recent years have also been incorporated as elements of functions of this, the dynamic capabilities of the firm (Kim and Leem, 2005, p919-36)

Apple Inc: iPhone Apple Inc.: I Phone


Consequently, and for this perspective, the competitive position of the company holds on the basis of possession of assets and recourses that meet a range of features. Overall, the resources include physical assets the company purchases, leases or produces for it, and people that are part of the organization (Lohmeyer et al

Apple Inc: iPhone Apple Inc.: I Phone


: I Phone The mobile telecommunications industry is considered one most important sector within the community market, which represents half of the 1.1 billion euros they billed annually worldwide (Merkow and Breithaupt, 2006, p66-69) Since the technology created in the 40s of last century, to the art terminals, you can say that the mobile phone has a global history in the sense that its development has slowed or accelerated depending on the interests of nations or technological improvements

Apple Inc: iPhone Apple Inc.: I Phone


However, regardless of the existence of examples of vertical integration between operators and manufacturers, our approach to this relationship is to be seen as complementary products, even as perfect mind, in the sense that for a user consumption both products individually worthless, while or value turns to positive when the two products are consumed simultaneously (Nosworthy, 2000, p337). Competitive advantage: theory of resources and costs of change The strategic literature has a long tradition in the use of the majority of the resources to explain the origin and Sustainability Company's competitive advantage (Misra, 2007, p55)

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It must be recognized at this point that, in relation to binomial operators, manufacturer's terminal, have reached certain situations occur in vertical in search of a lower final cost and facilitate commercial competition. However, regardless of the existence of examples of vertical integration between operators and manufacturers, our approach to this relationship is to be seen as complementary products, even as perfect mind, in the sense that for a user consumption both products individually worthless, while or value turns to positive when the two products are consumed simultaneously (Nosworthy, 2000, p337)

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(Merkow and Breithaupt, 2006, p66-69) Indeed, the Cupertino company is present in almost all fields of music with the iPod (and iTunes), with Mac computers, telephony with the iPhone, etc. (Plice & Relinig, 2007, p22-30) Apple always staggers its products significantly, allowing (almost) any budget to equip their homes, and of course, every product Apple responds to a different expectation, even with the obvious example of the iPod, a true chameleon, having as a standard the iPod Nano (general public, design, fun, etc

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However and, in the context of mobile telephony, this did not seem viable. In line with the previous discourse, empirical bet for the costs of change as one of the few alternatives in the industry that offers companies the ability to set prices above the marginal cost (Purser, 2004, p542)

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(Plice & Relinig, 2007, p22-30) This statement is made in a context in which the service provided by telecommunications operators has been translated traditionally regarded as homogeneous (Rangaswami, 2005, p67-68). Under this assumption of homogeneity service, operators have used essentially the network effects and switching costs to get the loyalty or the anchoring of its customers and achieve extraordinary income (Rainer, 2007, p100-08) Quality Management To implement a differentiation strategy should have been some argument that supports it

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In this work, and trying to integrate the literature on theory of resources and costs of change, we propose that in the context of the mobile phone industry, having a terminal sole can be a source of competitive advantage for the operators. (Plice & Relinig, 2007, p22-30) This statement is made in a context in which the service provided by telecommunications operators has been translated traditionally regarded as homogeneous (Rangaswami, 2005, p67-68)

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Once these costs central, allowing the company to increase prices or reduced circumstances the quality of its products and, in parallel, anchored to the consumer in a relationship that may be particularly profitable for the organization. Given the importance of switching costs, the impact of any motion is related to them must be taken into consideration (Steinke, 1997, p47-54)

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Under this approach, the competitive advantage of companies is taking into account the heterogeneity in the allocation of resources owned by the company, as well as the characteristics of these resources. Switching costs are also an argument with which companies can achieve extraordinary results (Surendran et al