Understanding those workplace communication dynamics in terms of "low context" (LC) cultures and "high context" (HC) cultures is a key to successful management. More detailed "background information is needed at every intersection" in an LC culture (Larsen, 2002, p
I will also schedule an after-work barbeque during which we can socialize in a relaxed atmosphere (I provide the food and soft drinks; no alcohol is available; no wives or families, just employees). A study published in Communication Reports (Mortenson, 2002, p
Within my team of Americans are several African-Americans and three Latinos. In the book Intercultural Communication: A Reader (Samovar, et al
Do I have monochromatic cultural influences in my group? Most certainly I do since I have Japanese employees. According to the book Sociolinguistics in Japanese Contexts (Shibata, et al
So, if languages are different in the intercultural workplace that I supervise, if our hearts are in the same place, we too can put aside cultural differences, I explain to my crew. Tightness in culture, according to Harry Charalambos Triandis, is seen more often in homogeneous cultures "that are relatively isolated from other cultures" (Triandis, 1995, p
In my suggestion box an idea was put forward to have a bulletin board with articles in all the languages represented among the employees in my team. Among the first articles I will pushpin to the bulletin board is the Los Angeles Times' article on May 1, 2020, "South Los Angeles Latinos and Blacks Find Unity in Worship" (Watanabe, 2010)
139). A useful contemporary investigation of Japanese culture and American culture, helpful for a manager who has both cultures in his workplace, is found in the Journal of Experimental Social Psychology (Yuki, et al
According to German Chancellor Merkel, she believed she would able to persuade her electorate to support a Greek bailout only if the country was clearly on the brink of collapse, although 71% of all Germans opposed such a measure. Until now Germany has focused on "prodding Greece to get its finances under control, promising stringent monitoring in hopes of reassuring nervous bond market investors that Greece's tough austerity program will work" (Castle 2010, pp
Greece openly hid its debt with the help of Wall Street banks: "Greece's financial condition has worsened; undermining the euro, the role of Goldman Sachs and other major banks in masking the true extent of the country's problems has drawn criticism from European leaders. But even before that issue became apparent, a little-known company backed by Goldman, JP Morgan Chase and about a dozen other banks had created an index that enabled market players to bet on whether Greece and other European nations would go bust" (Chan & Schwartz, Banks, 2010, p
The less the Euro, the common European currency is worth, the more ordinary Germans and other EU residents who are a part of the single currency will pay for daily necessities. "We cannot expect the citizens, whose taxes are already too high, to go along with supporting the erroneous financial and budget policy of other states of the eurozone," said an outspoken member of Merkel's party (Connolly 2010)
But the price of any EU bail-out of Greece is likely to be savage austerity measures, overseen by officials sent in from Brussels. That is likely to feel more like colonization than a voluntary 'political union' (Rachman 2010)
While the planned project could generate several billions of dollars, it did not meet revenue expectations because it created significant frictions with the French public. The procedures that were successful in the American theme parks were incompatible with the French culture (Gunn-Graffy, 2007)
These are differing social values; differing status symbols and how they are to be demonstrated; decision-making customs; concepts of time; personal space; cultural context; body language; social etiquettes or manners; legal and ethical behavior; and language barriers (Hahn). Intercultural communication is especially important and critical in the workplace where diversity has become a concrete reality in our time (Brown 2010)
Intercultural communication creates a sense of connection with others and bridges differences with other cultures (Scribd). Guideposts and Strategies Differences among cultures can be successfully bridged by observing the so-called 10 commandments of intercultural communication (Hahn 2013)
Intercultural Communications -- Definitions -- In its most basic form, multicultural communication is a way of understanding how people from different cultures communicate, behave, and perceive the world. One scholar defines it as the "interpersonal interaction between members of different groups, which differ from each other in respect to the knowledge shared by their members and in respect of their linguistic forms of symbolic behavior" (Knapp in What is Intercultural Communication?, 2011)
Oftentimes, these norms are based not on written dogma, but culture and tradition. Thus, they often morph into stereotypes about the "other" or the outsider without giving adequate thought to truth or new experience (McGarty, et
Finally the [Japanese] guide came charging full speed up the escalator into the lobby, drenching wet, breathlessly apologizing over and over for the inconvenience he had caused. Not once did he mention that the typhoon had delayed him" (Beer, 2003)
On the other hand, they also face the necessity of integrating this new and extremely culturally diverse workforce. In this context then, it comes as "no surprise that the biggest global communication issue organizations face in this big round world today is understanding and engaging diversity" (Geddie, 1999)
"Irish Gaelic does not possess equivalents of "yes" or "no," which seems unhandy to persons accustomed to this conciseness. Consequently, when speaking Gaelic, people must construct circumlocutions such as "I think not" and "this is so" in place of these two words" (Novinger, 2001)
Instead of focusing on the promotional campaign -- the core of the first dispute -- the two parties became engaged in a more intense dispute which prevented them from addressing the work related matter on the table. In a theoretical formulation, the conflict aroused as Smith failed to obey one of the most important rules of intercultural communication -- that of being aware of and respecting the cultural symbols and values of his culturally diverse colleagues (Hahn, 2009)