"Let's say if someone is a good salesperson then it can make its product sell (whatever it is selling) to any person once, but it is the approach towards the customer service by that salesperson which will determine if it can or can't ever sell the buyer anything."(Jill, 2002) Therefore the base of proper customer service is to make a good relationship with the customer (which the customer feels it should pursue)
"(McCarthy, 2000) "And finally always try to give something extra, it can be an advice, additional information regarding the help the customer needs or just a smiling gesture."(Joby, 2003) Customers always get happy when they get more than what they actually bargained for
"Do not assume that the gesture should be something huge and greatly noticeable."(Lowenstein, 1997) if the above rules are applied then they can bring more profit for the business by better customer service and it can also bring new customers which are usually brought by expensive methods of publicity, promotions or price deductions
"The customers always notice the efforts and tell others about it. "(McCarthy, 2000) "And finally always try to give something extra, it can be an advice, additional information regarding the help the customer needs or just a smiling gesture
"Mostly, give every staff person enough information and the authority to make minor decisions regarding customer satisfaction."(Poisant, 2002) Seventhly, put extra efforts such as if you have a store and customer wants to know where is the liquor then don't just tell him but lead him towards the place, ask for any further assistance or needs
It also has a decentralized decision-making process which focuses the customer. Since about ninety percent of a firm's problems are related to the process, not the employees, "TQM focuses on processes which give result for the satisfaction of the customer" (Zemke & Woods, 1998)
Public image as good but not great- rebrand some products #1 globally in confectionary products and 50% of revenue from snacks and confectionaries Kraft Nutrition School Program -- Scholarships, sponsorships, Chef challenges, etc. Conclusions Scholars have even structured brand personality into five basic characteristics: 1) Sincerity (honest, genuine); 2) Excitement (daring, experimental, imaginative); 4) Competence (reliable, responsible, efficient); 5) Sophistication (glamorous, charming, romantic); 5) Ruggedness (rough, strong, tough, outdoorsy) (Aaker, 1997)
Brand equity, on the other hand, is vital strategically but extremely difficult to quantify. Ironically, in a survey of over 200 senior marketing executives, only 26 per cent found typical metrics for brand equity to even be useful (Farris, et
K., though, wages are such that Kraft's operational costs and profit margins are severely affected -- sometimes to the point that on certain product categories it is impossible to make an adequate margin (Hathaway, et
Done correctly, this allows a more premium view of the product, more loyalty, and as such, fiscal validity and recognition to where new launches, ancillary products and services, and brand extensions are far easier than without brand equity. The shape of this equity has a finite relationship to the consumer; in fact it becomes reality (Keller, 2003)
Because the company has over a century of success, however, they have not only built brand personality, but have built generations of consumers with brandy loyalty. The manner, in which brand equity is built, however, is a combination of the consumer's views and the influence of the advertiser via sales promotion and consistency of message (Valette-Florence, 26)
Mapping for sustainability would occur if the clinic focuses on developing applications for its clients so that they can use in the cell phones. This would be considered as a long-term strategy mapped for sustainability (Choucri, 2007)
Establish its operations in strategic locations like cafes shopping malls, and other places where people visit frequently. With such a strategy, they will be able to attract individuals, even with the mildest health problems that would take some time before they visit the regular hospitals (Coddington, Fischer & Moore, 2001)
The best strategy is to promote the anonymous model of raising issues so that instances of victimization are reduced. This will enhance patient and nurse safety within the nursing home (Ginter & Duncan, 2013)
Crimjust Slippery slope: What are some examples of the slippery slope, as it applies to criminal justice ethics? How can/should slippery slope issues be addressed from a leadership or administrative standpoint? The concept of slippery slope is a metaphor used to describe the ways small ethical infractions can lead to larger and more damaging ones. For example, the question, "Does taking a free cup of coffee or a half price burger mean you are on a slippery slope to taking bribes from the guy who runs the local crack house?" relates to the concept of slippery slope, albeit in an exaggerated format (Smith, n
e. MacGregor's Theory X) is also not a good idea (Bogardus, 2009)
There are certain skills that preschoolers need to be able to develop and have honed before they even enter kindergarten. For instance, children need to be able to retell a basic story, recognize certain letters of the alphabet and other skills so that they can start off the year strong (Golembeski, 2013)
Missouri's rural population is the case study for this research, described as the at-risk population. Obesity Obesity is a medical condition, characterized by an excess of body fat that has negative impacts upon health, such as heart disease, diabetes, stroke, osteoarthritis, sleep apnea, and more (Haslam & James, 2005)
Proximally 98% of the United States is considered rural area, with the remaining 2% considered either urban or suburban area. However, approximately 75% of the nation's population resides in the urban and suburban areas (Howarth, 1996)
At-Risk Population The population under scrutiny is the rural population of the southern to Midwestern United States with emphasis on Missouri, hereafter referred to as the 'at-risk population.' The problem of obesity in this geographic area has progressed more quickly than any other area of the United States, with obesity rates in the southern states exceeding 30%, and in Missouri exceeding 25% (Jackson, Doescher, Jerant, & Hart, 2006) (Centers for Disease Control, 2010)