The procedure to attain a Malaysian visa is quite hassle free unlike many countries. Many countries around the world enjoy visa exemption under Malaysian law and the visa fee for most countries is minimal (Noorbakhsh)
Apart from the tourism itself, the abundance of natural resources in the country and increasing industrialization has attracted immense amount of foreign investment. As a result, Malaysia also attracts a number of business tourists all year round (Rahman)
The Malaysian Business Environment The Malaysian government recognizes tourism as a key industry and provides immense support to the Malaysian tourism industry. An important step taken by the Malaysian government in this direction is the launching of a tourism promotional campaign called 'Malaysia Truly Asia' (Suratman)
Malaysia is a home of natural beauty including beautiful hill stations, beaches and a very well planned capital Kualalumpur and the administrative center, Putra Jaya. Malaysia has emerged as a paradise for natural beauty lovers (Wai-Ching and Gun-Fie David)
The electronic mail has seen rapid growth and has become a toll in business communication over other forms of communication. This has brought out issues like etiquette rules in business correspondence, which businesspersons need to learn and adopt (Agnew & Hill, 2009)
This creates a disconnection between mailing individuals as identities disappear. Email removes all social cues allowing for more efficient, shorter, and efficient communication in individuals with affect-limitation (Barrett & Davidson, 2006)
Secondly, email increases efficiency in business communication, and reduces telephone tag. Email reduces the unnecessary telephone interruptions created by delivery of messages across long distances (Dufrene & Lehman, 2010)
The survey indicates that 100% of the organizations surveyed used emails, 74% saw the tool as productive with clear benefits. The survey indicated that the organizations used new technologies in business communication, with 100% using the email (Kahn & Blair, 2004)
There are different variations of salutations in email messages, which deviate from the business communication format. This is because email as a communication media, represents a mixture of written, speech, and formatting styles (Kallos, 2009)
The proper formatting of business letters and the lack of defined formatting of email messages calls for the definition of etiquette in electronic messaging. Email messages are having diverse positive and negative effects on a business (Kruger, Epley, & Parker, 2005)
However, despite the benefits studies show there are intrinsic problems with using email communication. Email communication is identified as causing privacy issues, does not provide emotion and tone, and is easily ignored or deleted by recipient (Lesikar, Flatley & Rentz, 2008)
It sets the tone of the message, and allows the reader to define the message content prior to opening. The subject line is meant as an eye catcher and attention creator for the message (Lindsell-Roberts & Settle-Murphy, 2007)
A second comparison between email and correct business communication are the subject lines. Many email messages do not have subject lines or are uninformative making it difficult for the reader to detect the goal of the email before opening the mail (Madhukant, 2009)
ARPANET was a computer-based message system created to survive nuclear attacks. The design was to allow individuals to communicate with each asynchronously despite their position (Wallace, 2004)
Moreover, this is necessary given that little research exists investigating the constituents of tone in business email. The little research identifies that the lack of nonverbal cues makes email susceptible to misinterpretation, and their use makes email unpredictable (Wilkins, 2002)
Social media isn't simply a new media channel, it is fundamentally different from traditional media, and, thus, poses new challenges for business communicators. With traditional media, control is in the hands of a few, there is a minimal feedback loop and a small universe of known contacts (Voedisch)
" PART II: LITERATURE REVIEW Communication in whatever environment virtual or otherwise is still communication." Uber Grosse (Charles, 2004) Section 1: Article Summaries In Whatever Environment, Communication Technology, per se, does not constitute the greatest challenge in virtual communication, Christine Uber Grosse, cited by Charles (2004) purports
To effectively develop business communication skills and competencies, as well as adapt and effectively communicate in current and future communication environments, Du-Babcock (2006) contends, stress student development and training to empower students to: interact in a multilingual and multicultural environment in which individuals possess various levels of language proficiency and use different professional genres, adjust to the varying linguistic and cultural competencies of their communication partners, and use communication technologies effectively to provide real-time information and message exchange with counterparts in remote locations and in virtual organizations. (Du-Babcock, 2006) The Accident Insurance Group specialized in pursuing compensation claims for accident victims of accidents and, in turn, when successful, collected a percentage of the compensation award
." (Goodway and Padgham, 2003) Later, staff of the Accident Group received a third message from insolvency practitioners at accountants PricewaterhouseCoopers, administrator of Amulet Group, the Luxembourg-controlled parent of TAG
" Unfortunately, those in charge of business communication for the Accident Insurance Group either did not know or "forgot" to remember to make this point clear in their text messages. Where there's a blame, there's a claim," (Hodgson and Bond, 2007) the phrase the Accident Group once utilized to promote their compensation cases - went bust and notoriously fired its 2,500 staff with a text that read: "Urgent