Employee Turnover Sources for your Essay

Employee Turnover and Customer Satisfaction: A Comparison


¶ … Employee turnover and customer satisfaction: a comparison of rural and urban healthcare facilities Staff turnover within the long-term care industry continues to increase at a significant rate (Castle, 2003)

Employee Turnover and Customer Satisfaction: A Comparison


In addition, one shot case-study designs are pre-experimental and lack randomness. Therefore, they are not helpful in drawing conclusions regarding cause and effect, but can help in testing tentative hypotheses (Leedy & Ormrod, 2005; Neuman, 2003)

Employee Turnover and Customer Satisfaction: A Comparison


Furthermore, this study used secondary data from one health care delivery system. Consequently, the results of this study are generalizable only to long-term care and not to other delivery systems such as hospitals and home health because results cannot be generalized beyond the health care system subject to surveys (Mertens, 2005)

Employee Turnover and Customer Satisfaction: A Comparison


In addition, the size of the sample will be based on the type of data analysis to be used, the purpose of the study, population size and the characteristics of the population. Other criteria specified to determine the appropriate sample size include the level of precision, the level of confidence or risk, and the degree of variability in the attributes being measured (Neuman, 2006)

Employee Turnover and Customer Satisfaction: A Comparison


In addition, the size of the sample will be based on the type of data analysis to be used, the purpose of the study, population size and the characteristics of the population. Other criteria specified to determine the appropriate sample size include the level of precision, the level of confidence or risk, and the degree of variability in the attributes being measured (Neuman, 2006)

Employee Turnover and Customer Satisfaction: A Comparison


In addition to the financial considerations, high turnover rates among nursing personnel have an impact on the remaining workforce in an organization and on the residents who receive care in that organization. Consequences of turnover relates to the smoothness and continuity of organizational operations, employee morale, and the difficulty of replacing the departed employee, and it severely impairs the ability of any health care organization to effectively streamline the delivery of health care (Seavey, 2004)

Employee Turnover and Customer Satisfaction: A Comparison


In addition to the financial considerations, high turnover rates among nursing personnel have an impact on the remaining workforce in an organization and on the residents who receive care in that organization. Consequences of turnover relates to the smoothness and continuity of organizational operations, employee morale, and the difficulty of replacing the departed employee, and it severely impairs the ability of any health care organization to effectively streamline the delivery of health care (Seavey, 2004)

Employee Turnover and Customer Satisfaction: A Comparison


The state survey process is designed to ensure compliance with federal regulations. Federal regulations define more than 180 standards against which the state survey agencies inspect nursing centers (Sun Healthcare Group, 2008)

Employee Turnover and Its Impact on Performance


Replacement costs are associated with finding new employees and for this reason; they include job advert costs, interviewing expenses, etc. (Armstrong, 2010)

Employee Turnover and Its Impact on Performance


" Voluntary turnover according to Goldstein and Hersen (2000) is when the employee initiates the separation. On the other hand, involuntary turnover comes about when the separation is initiated by the company (Goldstein and Hersen, 2000)

Employee Turnover and Its Impact on Performance


The said resistance to change in this case could be caused by what Griffin and Moorhead (2011) refer to as the fear of the unknown. Some individuals according to the authors "fear anything unfamiliar" (Griffin and Moorhead, 2011)

Employee Turnover and Its Impact on Performance


Jackson, Schuler, and Warner (2011) identify four key causes of staff turnover. These cases include dissatisfaction with the job, conditions in the labor market, poor human resource practices, and other role commitments (Jackson, Schuler and Warner, 2011)

Employee Turnover Rates Letter of Transittal the


Price discusses in his study and research that this is not necessarily the rate of turnover though (Price, 2001). Lum and Allen show in research that the relationships between actual turnover and turnover are talked about in a ton of literature and can be assumed that turnover is a great predictor and it is mainly voluntary (Allen et al

Employee Turnover Rates Letter of Transittal the


Research on this subject is done for two main reasons: turnover and turnover that is voluntary. Breaugh discusses in this research that studies done on employee turnover show that most turnover is voluntary (Breaugh, 1985)

Employee Turnover Rates Letter of Transittal the


Researchers like Tett & Meyer and Hom & Griffeth will generally define this as a planned or conscious effort to leave an organization on a permanent basis; this generally is done with a certain time frame in mind (Tett & Meyer, 1993; Hom & Griffeth, 1991). Other researchers like Cotton and Tuttle talk about turnover being the actual probability that this individual will stay or leave the organization that they are employed at (Cotton and Tuttle, 1986)

Employee Turnover Rates Letter of Transittal the


There is no 100% guaranteed answer for this, but to retain good employees there are a few factors that have been considered and that seemed to have a positive impact. Employee and Supervisor Relationship: Jamrog states that the direct supervisors that are the leaders of the company are the most important people that you can find in the workplace (Jamrog, 2004)

Employee Turnover Rates Letter of Transittal the


There are two different types of research interest, namely turnover intention and voluntary turnover. Though a significant number of studies on turnover have shown that turnover intention is highly correlated to voluntary turnover with a positive relationship (Price, 2001), however, this turnover intention does not necessarily lead to actual turnover

Employee Turnover Rates Letter of Transittal the


The writings out there talk about different definitions of what a turnover is. Researchers like Tett & Meyer and Hom & Griffeth will generally define this as a planned or conscious effort to leave an organization on a permanent basis; this generally is done with a certain time frame in mind (Tett & Meyer, 1993; Hom & Griffeth, 1991)

High Employee Turnover in a


S. employee productivity to maintain pace with foreign competition (Abbasi et al

High Employee Turnover in a


Causes and Correlation of Employee Turnover. One of the most important components of this analysis would be to identify sources of employee dissatisfaction so that appropriate remedies can be developed and implemented; one such component relates to how well an employee believes an employer is living up to its end of the employment agreement, which can assume a wide variety of manifestations depending on the enterprise and type of work involved, but virtually every position has some type of psychological contract element to it that provides both the company and the employee with a framework in which to communicate and respond (Bamber & Iyer, 2002)