Groupthink is, in basic terms, "a phenomenon that occurs when the desire for group consensus overrides people's common sense desire to present alternatives, critique a position, or express an unpopular opinion" (Mind Tools, 1996). Groupthink is detrimental to the process of decision-making because it drives out challenge, giving rise to poor-quality decisions (Bazerman & Don, 2008)
At the heart of this disaster, were a number of challenges surrounding: NASA and the different subcontractors they were working with. (Space Shuttle Challenger Case Study n
This is because, the leadership inside NASA and at the different subcontractors created an atmosphere that made this possible. (Gross 1997) (Space Shuttle Challenger Case Study n
Creativity is the amalgamation of expertise, creative thinking skills and motivation. (Amabile, 1998 p 2)
Creativity is the amalgamation of expertise, creative thinking skills and motivation. (Amabile, 1998 p 2)
The sole basis of rationality or in the case of the NASA explosion would be safety considerations are over looked. (Bazerman and Tsay, 2001 p 4) Many a times in decision making where one party tries to dominate over the other, the dominant party overlooks the important details being given to them
A plan of action or a successful decision is acted out when it is sync with all levels of the company. (Bower and Gilbert, 2007 p74) The senior leaders should therefore hire managers who will act seriously because the future of the company lies in their hands
Leaders are evaluated only on the basis on being able to make the decision at the correct moment. (Butler, Bezant-Niblett, & Caine, 2011 p 241) Internally, they know that decision might not give a positive outcome
Leaders are evaluated only on the basis on being able to make the decision at the correct moment. (Butler, Bezant-Niblett, & Caine, 2011 p 241) Internally, they know that decision might not give a positive outcome
Oddly enough, the public interest in America's space program also grew following the shuttle incident. (Couch, 2011)
The human mind takes in and analyzes information that one is not even aware of at all times. (Hayashi, 2001 p6) Larsen has stated that throughout his years as a chief decision maker, trusting your instincts is a very important thing
In doing so, any thoughts that one is sure about or biased towards, should be removed. (Milkman, Chugh and Bazerman, 2008 p 2) Decision makers shouldn't be over confident in themselves and consider the perspectives of others as well
The simplest plan of making a decision is to first figure out an issue, see what caused it, now look up possible resolutions and then go whichever one is the most feasible. (Mintzberg and Westley, 2001 p 89)
The RPM process of preventing a crisis includes three important steps: Recognition, Prioritization, and mobilization. (Watkins and Bazerman, 2003 p 6) All these steps if taken by the leader will surely prevent any disaster from happening
Even then, most of the changes that were made were undone over time, so they did not provide any significant improvement in the agency overall. Change not only has to come from within, but it has to be something that becomes the "new normal" (Evans, 2007; Palmer, Dunford, & Akin, 2009)
Change not only has to come from within, but it has to be something that becomes the "new normal" (Evans, 2007; Palmer, Dunford, & Akin, 2009). If the changes that are made are seen as too different, or they are not continually reinforced over time, they will not remain with the organization, and it will revert to the way it was before changes were made (Kotter, 1996; Palmer)
3. Redesigning roles in the organization is very important (Palmer, Dunford, & Akin, 2009)