B2c Sources for your Essay

B2B and B2C Commerce Matrix in Today\'s


Overview of E-Commerce Traditionally B2B e-commerce has been more expensive to implement than B2C, in some cases cost-prohibitive when compared to B2C services. Many businesses still use traditional business services including phone and fax to communicate because of these factors (Haley, 2005; Levin, 2000)

B2B and B2C Commerce Matrix in Today\'s


This is because there are many differences associated with B2B. For example, web site structure is often more complex, access rights are more restricted, and security is often tighter when considering B2B business transactions (Wilson 2000, Wise & Morrison, 200)

B2C and B2B Markets the Objective of


The best marketing approach for creating lasting B2B customer relationships is customer centric marketing." (Hennessey, 2012) According to Hennessey it is important to learn "how to communicate with your B2B sales prospects in order to build initial rapport that will "set the stage for your ability to meet with your potential customers and solidify your relationship that will culminate in a sale and long-term client relationship

B2C and B2B Markets the Objective of


(Rauyruen, Miller, and Barrett, nd) There are four different but related dimensions stated to comprise relationship quality in the work of Rauyruen, Miller, and Barrett (nd) and those are stated as: (1) Trust; (2) Commitment; (3) Quality; and (4) Satisfaction. (Kotler, 1994 cited in Rauyruen, Miller and Barrett, nd) According to Aaker (1991) and Heskett, Sasser and Schlesinger (1997) "satisfaction is a key determinant to every level of brand loyalty

B2C and B2B Markets the Objective of


In fact, creating the interest that drives an impulse sale is one of the core tenants of B2C marketing." (Leopard, 2006) This is, however to the case in B2B and most specifically decisions involving "some sort of technology

B2B and B2C B2B vs.


Businesses conducting business with other organizations must be aware of support functions, outsourcing regulations and the extent to which they may be liable for external providers influence on operations (Jacobs & Yudken, 2003). Some companies including China are attempting to provide online dispute resolution services and regulations to help head off any difficulty businesses may have when trying to "do" business with other corporations through websites alone (Hong, 2003)

B2B and B2C B2B vs.


Global Internet protocols are being established now resulting in more rules and regulations regarding jurisdictional power and liability for businesses offering services to other businesses, especially from a global perspective (Thierer & Crews, 2003). Businesses conducting business with other organizations must be aware of support functions, outsourcing regulations and the extent to which they may be liable for external providers influence on operations (Jacobs & Yudken, 2003)

B2B and B2C B2B vs.


While some customers assume that most businesses will deal with them fairly, it is important that consumers realize most businesses are in the "business" of making a profit, thus are much more likely to be less stringent with their ethical or moral practices than a business might be if dealing with another business they want to establish long-term relationships with. B2C websites are subject to implied warranty, meaning by the very act of transacting with customers businesses are suggesting their products will perform as specified, or they will deliver on the services they offer as described in a contract or agreement (Thierer & Crews, 2003)

B2B and B2C Technologies in


Social networks are forming the catalyst of an entirely new approach to connecting with prospects, transforming them into customers, and earning their loyalty and trust for the long-term. Any e-business strategy today needs to concentrate on social media, as it invites customers into the conversation (Bernoff, Li, 36)

B2B and B2C Technologies in


Over and above all of these benefits, Web-based supply chain management systems integrate the many tasks involved in managing suppliers profitably into a single system, greatly increasing the productivity and profitability of a small business (Pramatari, 210). A second B2B-based technology in pervasive use throughout small businesses is Web-based accounting and payment processing systems (Hammermaster, 22)

B2B and B2C Technologies in


In conjunction with websites, blogs and the supporting social networking sites, small businesses are increasingly relying on e-mail campaigns that have analytics applications supporting them. This gives small businesses the ability to track who opens the e-mails they send as part of a campaign, how long they read them, and what their interests are by seeing what items are clicked on (Russell-Bennett, McColl-Kennedy, Coote, 1253)

Report B2C Strategy Behind


Irrespective of the service or product, Amazon's value proposition is always convenience and price; low prices are retained by ensuring self-service and near-total automation of its client relationships. The company is expected to continue venturing into novel territories, while retaining focus on its two major value proposition facets (which hold good in all product categories), enabling the company to enter new markets and strengthen bonds with customers (Baer, 2014)

Report B2C Strategy Behind


It introduced the 'long-tail' concept, wherein enterprises could offer wider assortments of products for sale at decreased volumes, due to lower cost of distribution. This allows Amazon to retain its competitiveness and develop innovative programs for gaining an edge over competitors (Bouchard, 2008)

Report B2C Strategy Behind


Currently, an identical fee structure exists for aStore as for other affiliate options, ranging from 4-10% of the price of the article. This leads to an overall rise in customer base, and consequently, profits and net income (Dung, 2008)

Report B2C Strategy Behind


The company can go about this tactic by acquiring testimonials from at least three real buyers; it must contain a photograph of each of these buyers, and background data like name and country of residence for imparting credibility to the testimonial. This will contribute significantly to garnering trust, drawing in more shoppers and increasing company popularity (Jemers, 2015)

Report B2C Strategy Behind


This allows the company to strengthen brand loyalty, generate increased reviews, offer a retail experience to its customer base and make it more convenient for them to try out an item or return it to the company. A foothold in both offline and online markets offers the company unique competitive advantage, development and growth opportunities, leaving other similar businesses hard pressed to get more inventive and develop multiple strategies (including alternative modes of distribution and differentiated products) (Neil, 2015)

Report B2C Strategy Behind


Finally, the paper discusses ideas that Amazon can draw from to build consumer trust with regards to online shopping. Basically, Amazon can overcome the trust barrier significantly by fixing broken web links and providing testimonials (Philips, 2009)

Report B2C Strategy Behind


Its concept needs to be all-inclusive, straightforward, and applicable, while taking care not to oversimplify the complexities underlying the actual functioning of businesses. Business models are very vital to ensuring proper establishment and smooth running of a business (Ranjan, 2013)

C2C B2C and B2B Business Models Online


eBay and the Early e-Business Categories The early e-business categories represented a novel approach to conducting business no matter the method, whether business-to-consumer (B2C), business-to-business (B2B), or consumer-to-consumer (C2C) as eBay was. As a C2C e-business, eBay created a platform whereby consumers could cut out the middle man and engaged directly with sellers (which were typically other consumers, as eBay represented itself as a giant yard sale, where everyone was invited to post their goods, but gradually began to include small businesses which viewed the portal as a place where they could market directly to buyers as well) (Steiner, 2014)

C2C B2C and B2B Business Models Online


eBay's growth, therefore, was predicated on the fact that it was on the frontier of the e-business world, forging the path. When others caught up and started making new paths, eBay's business model hit a way (Thompson, 2015)